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April 27, 2019
Question

Pension % in payslip is totally different percentage to scheme set-up- this is not the 5% gross, 4% net difference.

  • April 27, 2019
  • 1 reply
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1 reply

April 29, 2019

Hello, HeadAngel.

 

You might want to check the taxation method that was selected. This can affect the pension calculation on the employee’s payslip. For further information, please refer to the set up workplace pension section in this article: https://quickbooks.intuit.com/community/Employees-and-Payroll/Workplace-pensions-in-QuickBooks-Online-Payroll/m-p/242927


If it’s still not calculating correctly after checking the settings, I’d recommend contacting the support team for further investigation:

  1. Click Help at the top. 
  2. Select Contact us. 
  3. Provide the brief explanation about your concern. 
  4. Click Let’s talk.

Drop by again if you have further questions about QuickBoks.