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BalancingAcct09
August 5, 2024
Question

Pension Report

  • August 5, 2024
  • 1 reply
  • 0 views

Hi

The pension contribution report that I run is sometimes incorrect, I can see why but cannot see how to correct it. Each month the payroll comprises salary and overtime, inevitably sometimes I am notified of errors on the overtime after the payroll is finalised, I am asked to correct it so run an adjustment payroll for the extra costs, all deductions are fine but the pension report includes the salary element in gross pensionable pay twice, once for the original pay and again for the adjustment even though not paid a second time. 

How can I correct the report?     

1 reply

R
Rasa-LilaM
August 6, 2024

I'll help and guide you on how to correct your Pension contribution report, BalancingAcct09.

 

We’ll start by reviewing your Pension Settings under Payroll Settings. If the configuration is accurate, you can generate your pay runs and compare them with the Pension contribution report. 

 

You can access the Pension Settings by following these steps:

  1. In your company, navigate to the Gear icon and choose Payroll settings under Your Company.
  2. Select Pension Settings and review the setup
  3. If it's incorrect, update the necessary information.

Next, open the Pension contribution report and compare the data from your pay runs. If the information doesn't match, I recommend contacting our QuickBooks Online Care Team for further assistance. They'll conduct thorough troubleshooting to make sure the report and your payroll record are correct.

 

For more insights on how to configure your pension settings and automate the pension reporting, explore the links below for detailed instructions:

 

In case you need guidance in managing a specific payroll activity, visit the QuickBooks Online Advanced Payroll Hub and click the link for the topic to see the complete details.

Keep in touch if you need further assistance navigating QuickBooks Online (QBO) or have other payroll concerns or questions. The Community is always ready to lend a helping hand. 

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