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A
Ann Newman
November 26, 2020
Question

Pension set up

  • November 26, 2020
  • 1 reply
  • 0 views

Hi there.

 

This is a difficult one. I have an LTD business and I am on my own payroll.

 

I have a pension with Nest and I want to add it. The problem is that Quickbooks online does not recognise my provider reference. It says to enter the provider reference as it appears in my pension documents which I have done.

 

Nest have confirmed the reference via email and paper documents but it still doesn't work. The reference is MEM00597XXXX. I've tried entering it in Chrome incognito mode and in different browsers, all to no avail.

 

Would anyone have seen this before and know a work around?

 

Thanks

1 reply

A
Ashleigh1
November 26, 2020

Hello Ann Newman, 

 

Welcome to the Community page, 

 

So the Reference number for pension usually begins with EMP, so I would triple check your details and make sure you are entering the right information into Quickbooks. 

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