QB Advanced Payroll, not pensionsync'd. FPS Submissions done before switching to Non-test mode, have not gone through. Unlocked and retried -no go. How do I submit them?

Thanks for dropping by the Community, @Dynamic Treasurer.

I see that you've posted the same question twice, and the other one was already answered by my colleague (please refer to this link).

If you already followed the steps shared on that thread and the issue persists, I highly suggest contacting our Phone Support team. They have tools such as screen-sharing (remote access) that can pull up your account in a secure environment and help fix this for you.

Here's how to reach them:

1. In QuickBooks Online (QBO), click the Help (question mark) icon at the top right.
2. Select Contact Us at the bottom to connect with our live support.

Just in case, I'll add these articles for future reference:

• Submit EPS to HMRC in QuickBooks Online.
• Employer Payment Summary (EPS) in QuickBooks Online Advanced Payroll.

Please let me know how it goes or if you have any other issues or concerns. I want to make sure everything is taken care of for you. I'm always here to help. Have a good one!