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M
Midas
June 3, 2020
Question

QB advanced payroll online has a problem with furlough pay

  • June 3, 2020
  • 1 reply
  • 0 views

If you currently have staff on furlough and you bring them back in part of a payroll month you will want to create two payroll types furlough pay along side someones normal salary but you may find that QB advanced payroll online does not calculate the pension payments correctly.

 

I am waiting for them to fix the issue as it is preventing me processing last payslips.

 

If you think this will be an issue for you as well please say so by posting here so QB sorts out the problem  and produces a bugfix asap.

 

Many thanks.

 

 

1 reply

Angelyn_T
Angelyn_T
June 3, 2020

Thank you for bringing this to our attention, @Midas.

 

Yes, you have to add 2 wages on the employee's payroll, one for furlough pay, and the other one is the salary. If the pension payments aren't calculating correctly, review the pensionable item, and make sure that all payroll items are included.

 

Here's how:

 

  1. Go to the Gear icon, then select Account and settings under Your Company.
  2. Click on Payroll at the left pane, then click on the pencil icon beside Pension pay types.
  3. Make the necessary changes if there is, then click Save and Done.

 

Let me know if you have any other questions. I'm a few clicks away to help. Have a good day!

M
MidasAuthor
June 4, 2020

Hello Angelyn_T

 

Thank you for the reply and suggestion but there is a slight problem I don't have a Payroll menu button on the Account and Settings menu screen as you will see below.

 

Yes I do have QB Advanced online Payroll.

 

What is your next suggestion?

G
GeorgiaC
June 4, 2020

Hi Midas,

 

Thanks for getting back to us on this thread. 

 

To add the furlough pay category as a pensionable pay type in the Advanced payroll, please go to Employees > Payroll > Payroll Settings > Pension Settings and then scroll down and select the pension contribution plan to edit. 

 

You can then click into 'Applicable pay categories' to add and then select save once done.

 

Get back to us below if you have any Q's!

 

 

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