Skip to main content
M
mehau
April 26, 2022
Question

QBO continues to try to get me to consent to EU rules and I cant get rid of this box

  • April 26, 2022
  • 1 reply
  • 0 views

QBO continues to try to get me to consent to EU rules and I cant get rid of this box, I am in the UK and we are no longer in the EU. Why is this request being made and when I try to close the box it will not close. I consulted with my bank and they told me to ignore this, so please sort this out. I have no intension to follow the consent procedure. 

1 reply

L
LollyNino_C
April 26, 2022

Hello there, @mehau. 

 

Thanks for joining the QuickBooks Online Community. 

 

In line with the implementation of Open Banking and FCA guidelines, we are removing the standard connection to all banks as of March. For banks that have an open connection avaialble, a prompt will appear within QuickBooks to upgrade the existing feed to the new open connection. 

 

Some banks may not be supported or the connection could not be established in time for the regulatory deadline. Our teams have been working around the clock to ensure we could continue to enable bank connections. Unfortunately, owing to our legal obligation, we've had to make the decision to disable standard feed connections for banks that do not have an open feed. 

 

We have waited until the last possible moment to see if we could maintain a connection and minimize disruption to your business, and continue to work to deliver a new open bank feed for the banks we are currently no longer able to support and will update users when this is available. 

Terms & ConditionsAccessibility statement