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HTHORNE23
Oct 31, 2024 1:52 PM UTC
Question

QuickBooks have put downgrading Payroll plans on hold for the last 5 months due to technical errors. When will this be fixed?

I requested to downgrade my QB Payroll plan in May. I completed the forms but was advised weeks later due to technical issues this wasn't possible. Have the problems been fixed yet?

1 reply

payment after leaving
Oct 31, 2024 2:22 PM UTC

Hi HTHORNE23 Thanks for reaching out to us here on the Community. The migrations from our Advanced payroll products are still on hold until further notice. If you require any further assistance or information please reach out to us and we'll be happy to help.

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