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May 31, 2020 10:33 PM UTC
Question

Quickbooks is not letting me subscribe to payroll, every time i try i get error 81832. Any ideas?

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1 reply

Jun 1, 2020 1:00 AM UTC

Thanks for bringing this one to our attention, ranger63.

 

I've checked here on our and end and this is an ongoing investigation. This is where customers encounter an error code -81832 when subscribing to payroll.

 

Our engineers are still investigating what's causing this issue. In this case, it would be best to contact our Customer Support Team. They'll add you to the list of affected users and send you an email notification once there's an update about this payroll issue.

 

Here's how:

  1. Click the Help icon on the top right. 
  2. Tap the Contact Us button at the bottom. 
  3. Enter a short description of your concern. 
  4. Tick Continue. 
  5. Choose Message an agent to connect with our support. 

I have a link here where you can find articles about managing your payroll in QuickBooks Online (QBO): https://quickbooks.intuit.com/learn-support/employees-and-payroll/misc/02/uk-employees-and-payroll?label=QuickBooks%20Online.

 

We appreciate your patience in this matter. I'll also keep an eye on the issue and will get back to you if there's an update.