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Mar 31, 2019 9:30 AM UTC
Question

Quickbooks is taking pension contributions from non-eligible employees but not adding these deductions to the report for payment, has anyone else experienced this?

Original commenter did not share additional details

1 reply

JessT
Apr 1, 2019 7:29 AM UTC

Hi gizelle,

 

For this scenario, I would encourage your to contact our phone support to check your payroll setup.

  1. Click on Help in the upper right hand corner.
  2. Click on Contact us.
  3. Enter a short details of this scenario or you can just copy and paste your question and click Let's talk.
  4. Click on Get the number.

If you're using Paysuite, you can contact their payroll support. 

 

We're just around if you have other questions.