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Isherwood
March 30, 2020
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Quickbooks Payroll Standard transfer - duplicate names on Employee list

  • March 30, 2020
  • 1 reply
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We have now moved over to Quickbooks Payroll 'Standard' and I have the success message. When I click on the Employees tab as expected there is a list of our current 'live' Employees. But also on the list are duplicate names of some of the employees (including one who left in 2019). These 'duplicate' names are marked as 'incomplete'. If I go into the record of one of these extra employees one of the actions offered is 'delete'. Is this the correct solution to remove these unwanted duplicates? Or will this cause a problem? I can leave them there if necessary. Thanks.

Best answer by IamjuViel

Hello, @Isherwood.

 

You may have imported your employee's list with duplicate names on it. Let's delete the duplicate employee's name.

 

Here's how:

  1. Go to the Employees menu.
  2. Locate the Employee's profile page that you want to delete.
  3. From the Actions column, click on the Down Arrow.
  4. Click the Delete draft link.

You can read through this article for more detailed information: Managing an employee status in QuickBooks Online Standard Payroll.

 

Also, you can check these articles to learn more about creating a new one then resubmit the FPS to HMRC:

 

Fill me in if you have other questions. I'm always here to help.

1 reply

IamjuViel
IamjuVielAnswer
March 30, 2020

Hello, @Isherwood.

 

You may have imported your employee's list with duplicate names on it. Let's delete the duplicate employee's name.

 

Here's how:

  1. Go to the Employees menu.
  2. Locate the Employee's profile page that you want to delete.
  3. From the Actions column, click on the Down Arrow.
  4. Click the Delete draft link.

You can read through this article for more detailed information: Managing an employee status in QuickBooks Online Standard Payroll.

 

Also, you can check these articles to learn more about creating a new one then resubmit the FPS to HMRC:

 

Fill me in if you have other questions. I'm always here to help.

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