Received a credit from HMRC under the new furlough arrangements but haven't a clue how to show as a credit in my staff costs line. I don't use QuickBooks payroll system.

Hi there, jrweir.

I know a way how to record the credit in QuickBooks Online without using the payroll service.

We can deposit the credit you've received from HMRC. To guide you further, let me include the steps on how to do it. Here's how:

1. Go to the +New button.
2. Click Bank deposit under Other.
3. In the Add funds to this deposit section, enter the required information. 
4. In the Received From column, enter whom you received this transaction.
5. In the Account column, click the drop-down arrow. Then, select the +Add new button.
6. In the Account window, select Income as an account type. You can name this as "Income Account for Furlough" or name this account the way you want. Then, Save and Close.
7. Don't forget to enter the amount on it.
8. Then, Save.

Here's a sample screenshot for additional reference:

Then, you can run a quick report to this account. In the Chart of Accounts tab, search the name of the account you've recently created. Then, click Run report under the Action column.

Visit the Community again if you still have questions in recording transactions. I'm more than willing to assist you further. Keep safe!