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amandalewisstark
Apr 2, 2020 8:56 AM UTC
Solved

Some of my employees are duplicated, should I delete one or can I combine them?

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Ashleigh1Answer
Apr 2, 2020 10:43 AM UTC

Hello Amandalewisstark, 

 

The one you need to keep is the one that has your employees YTD figures in, that is the other one the duplicate won't have any in so that would be the one you would delete. 

 

To delete the duplicate is if you click into it>acrtions>delete> this will then remove the duplicate employee. 

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4 replies

Ashleigh1
Apr 2, 2020 9:36 AM UTC

Hello Amandalewisstark,

 

Welcome to the community page, 

 

 

If you have duplicate employees then just delete the one duplicate, there is no way of combining them. 

 

Have you migrated from paysite to standard by any chance?

 

    amandalewisstarkAuthor
    Apr 2, 2020 9:43 AM UTC

    Thanks for your reply.

     

    Yes I have migrated from PaySuite to QuickBooks Online Standard Payroll.

     

    I am a bit worried that I delete the wrong one?

     

    Amanda  

    Ashleigh1Answer
    Apr 2, 2020 10:43 AM UTC

    Hello Amandalewisstark, 

     

    The one you need to keep is the one that has your employees YTD figures in, that is the other one the duplicate won't have any in so that would be the one you would delete. 

     

    To delete the duplicate is if you click into it>acrtions>delete> this will then remove the duplicate employee. 

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