One of our employees is off sick and im trying to pay him for his first week (we pay weekly).
As SSP is 96.35 per week I would expect the Mon, Tues and wed to be unpaid and therefor he would receive £96.35/ a 5 day week x 2 qualifying days = £38.54.
Payroll has calculated £55.06.
I cant work out why that amount. I thought maybe because we pay a week in arrears but the pay reference period has been inputted so im at a loss?
Was this ever resolved?
I'm having almost the same problems, when the employee's payslip should be showing a week's SSP at 96.35, it's showing 48.00 as a PAYE rebate
Spent 3 and a half hours on the phone and an hour and forty minutes on web chat so far and no-one has been able to help
Hi Peter,
Yes it was.. I'm wracking my brain to think what we changed for it to calculate correctly.
I'm pretty sure we went onto the employee and changed the "paid irregularly" option to "yes".
If its already on yes.. try selecting no. I cant remember the exact explanation now but I'm sure it was this answer that we changed.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.