Question

Tax code issue

5 replies
0 views

An employee has had two tax code changes this month due to HMRC error, one on the 5th August and one on the 14th. When I previewed the payroll it appeared to pay the correct amount based on the latest tax code but when I ran the payroll it reverted back to the earlier code and paid him less money than he should have been paid. How do I now rectify this issue?

QuickBooks Online Payroll

P

payment after leaving

Hi Abster Thanks for reaching out to us here on the Community. We appreciate that you've stated that you've ran the payroll, however have you submitted the FPS to HMRC?

A

AbsterAuthor

Yes I filed the FPS as I didn't notice the error until I went to make the bank transfers as I checked the preview of the payroll to compare with last months to check it was the right amount which it was but obviously something went wrong between there and the actual payroll?? The preview showed an amount over £100 more than the amount on the payslip.

P

payment after leaving

Hi Abster Thanks for confirming. Have you made the actual/physical payment to the employee?

Sign up

Login with SSO

Login to the community

Login with SSO