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August 1, 2024
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Tax Code Update

  • August 1, 2024
  • 1 reply
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An employees tax code has been changed to 716T X but when i try change it on the payroll its saying the below. What am i doing wrong?

 

Unable to save Tax and National Insurance details. Errors are: {"NationalInsuranceRecord.TaxCode":"Tax Code is invalid"}

Best answer by payment after leaving

Hi Helen81 Thanks for reaching out to us here on the Community. The X on the tax code refers to Week1/Month1 therefore you don't include the X when entering the tax code and ensure that the Week1/month 1 field/box is selected.

1 reply

August 1, 2024

Hi Helen81 Thanks for reaching out to us here on the Community. The X on the tax code refers to Week1/Month1 therefore you don't include the X when entering the tax code and ensure that the Week1/month 1 field/box is selected.

Helen81Author
August 1, 2024

Thank you 

August 1, 2024

Hi Helen81 You're very welcome, if you need any assistance or information in the future please reach out to us and we'll be happy to help you, enjoy the rest of the day.