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Terminating Employees

Forum|Forum|5 years ago
October 9, 2020
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Since moving to QB Online advanced payroll in April I have been terminating employees using the 'Employee Details' page. There used to be a button to do this at the bottom of that page where you could enter the leaving date and then remove them from payroll and issue a P45.

After the button seemingly disappeared yesterday, I got onto QB live chat and after an hour or two of troubleshooting they got in touch with someone more senior who informed them that this option has been removed.

So now the only way to terminate employees is through a pay run. But this will surely cause issues. For example, if someone on the monthly payroll schedule leaves employment mid-way through the month, then they will have to wait until the schedule is run at the end of the month before they are removed from payroll and given a P45.

When I pointed out my dissatisfaction on this I was given the usual "please provide feedback, we have customer satisfaction at the core of our business" thing. In my experience this is completely pointless as QB never actually do anything (despite saying how much they care what I have to say)

Is anyone else experiencing the same issue on terminating employees or is there are work around?

QuickBooks Online

Best answer by BettyJaneB

Employee works Monday to Friday. In a weekly payroll. It runs from Monday 28th June to 4th July. Employee terminates on 30th June

I appreciate the clarification that you gave, @Greenfig1.

I'm here to guide you with creating a termination paycheck for your employee.

The Termination Date of your employee will be June 30. That said, the employee will only have 2 working days on the pay run.

Here's how you can terminate your employee:

Select the employee within the pay run.
Under Actions, select Terminate Employee.
Enter the Termination Date and then Save.

For complete details about terminating an employee, here's a link that you can check out: Terminating an employee in QuickBooks Online Advanced Payroll.

You can also scan through these resources attached to learn more about managing payroll depending on your payroll subscription:

Drop me a comment below if you have any other questions with payroll. I'll be more than happy to help. Have a lovely day!

JoesemM

Thanks for sharing all the details of your concern, @accounts63.

I can see that you've posted the same question in a separate thread. Let me share this link with you so you can follow the steps that are provided by my colleague.

Here's the link: https://quickbooks.intuit.com/learn-support/en-uk/employees-and-payroll/re-qb-have-changed-how-to-terminate-employees/01/682884#M6024.

If you have any other questions, please let me know. I'm always glad to help in any way I can. Have a wonderful day!

G

Greenfig1

What is the termination date - the date of last working day or the next day

thanks

gf