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K
KMH3
August 23, 2019
Question

TEST FPS v actual FPS

  • August 23, 2019
  • 2 replies
  • 0 views

I've just migrated to QB's payroll and completed my first payroll using the new system.  However, I have done a test FPS submission but don't know how to do an actual submission.  

Lodgment status is ticked but the acknowledgement email from HMRC states I still need to do an actual filing.  

2 replies

K
KMH3Author
August 23, 2019

Update - I've seen the button in HMRC settings that asks if you want to send test submissions - So I have changed that to No but it still thinks that I have submitted an FPS rather than just a test one.  

T
TaliaI
August 23, 2019

Hello globalregroup,

 

Are you using the Standard or Advanced payroll?

 

Thanks,

 

Talia

K
KMH3Author
August 23, 2019

advanced

G
GeorgiaC
August 23, 2019

Hey globalregroup,

 

To make the submission after disabling the test mode you will need to unlock the payroll by opening the pay run and going to 'Pay Run Actions' > 'Unlock' and then 'Finalise'. You should now see the option to 'Lodge Pay Run with HMRC'. To see a log of submissions you can go to Reports > RTI Lodgement messages.

 

Please let us know if this does not resolve the issue :)

K
KMH3Author
August 23, 2019

OK - makes sense but I get this message as it won't let me unlock it 

 

This pay run cannot be unlocked as pension data has been submitted for this pay run

 :( 

E
EmmaM
August 23, 2019

Hello Globalregroup

 

Thanks for your reply..Can we just confirm are you using pension sync for your pension on the advanced payroll?

 

Thanks

 

Emma

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