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Aug 23, 2019 8:45 AM UTC
Question

TEST FPS v actual FPS

I've just migrated to QB's payroll and completed my first payroll using the new system.  However, I have done a test FPS submission but don't know how to do an actual submission.  

Lodgment status is ticked but the acknowledgement email from HMRC states I still need to do an actual filing.  

12 replies

KMH3Author
Aug 23, 2019 9:08 AM UTC

Update - I've seen the button in HMRC settings that asks if you want to send test submissions - So I have changed that to No but it still thinks that I have submitted an FPS rather than just a test one.  

Aug 23, 2019 10:32 AM UTC

Hello globalregroup,

 

Are you using the Standard or Advanced payroll?

 

Thanks,

 

Talia

KMH3Author
Aug 23, 2019 10:33 AM UTC

advanced

Aug 23, 2019 12:27 PM UTC

Hey globalregroup,

 

To make the submission after disabling the test mode you will need to unlock the payroll by opening the pay run and going to 'Pay Run Actions' > 'Unlock' and then 'Finalise'. You should now see the option to 'Lodge Pay Run with HMRC'. To see a log of submissions you can go to Reports > RTI Lodgement messages.

 

Please let us know if this does not resolve the issue :)

KMH3Author
Aug 23, 2019 2:12 PM UTC

OK - makes sense but I get this message as it won't let me unlock it 

 

This pay run cannot be unlocked as pension data has been submitted for this pay run

 :( 

Aug 23, 2019 3:33 PM UTC

Hello Globalregroup

 

Thanks for your reply..Can we just confirm are you using pension sync for your pension on the advanced payroll?

 

Thanks

 

Emma