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vousden_c
July 24, 2022
Question

The monthly CIS submission is being rejected by HMRC and I am advised to contact Quickbooks

  • July 24, 2022
  • 1 reply
  • 0 views
HMRC have rejected the CIS monthly submission, Although the form was received it could not be accepted as if failed HMRC data checks. . Error 5012

1 reply

M
mv32
July 24, 2022

Hi @vousden_c.

 

Let's ensure we remove the spaces within the UTR or NI numbers. This may be the reason hy the error 5012 appeared.

 

Please check that the correct UTR no., Employer’s PAYE reference no., and Accounts Office reference no. have been entered within the CIS settings by going to the Cogwheel > Accounts & Settings > Advanced > CIS.

 

After this, please check that the correct UTR no. and NINO have been entered within any subcontractors settings which you are submitting for by going to Expenses > Suppliers > Select subcontractor > Edit > CIS information. 

 

If any of this information is incorrect, please correct it and then attempt to resubmit from the CIS taxes page.

 

In addition, you can reference this article in the future for more details to fix error codes: Fix payroll error codes in QuickBooks Online.

 

Please get back to us below if you are unable to find the source of the error so we can take a closer look. Thanks!

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