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pezza72
November 1, 2024
Question

Updated rate for Hours per Hour worked

  • November 1, 2024
  • 1 reply
  • 0 views

Hello,

 

I noticed recently that I should not have been using the standard 0.1207 rate for hours per hour worked as we believe this is a rate for "irregular" hours.  Therefore we needed to put this back to the rate that Quickbooks says is the default (0.1078).

 

I have updated this in the leave allowance templates, however when I check the leave balance for the employee it doesn't seem to have changed and so I am wondering if this rate will now only apply from when I made the change?  Or, will this sort itself out on the next hours worked/payroll run/something else?

 

Thank you

Andrew

1 reply

JaeAnnC
JaeAnnC
November 1, 2024

I'll explain when the pay rate update will take effect in QuickBooks Online Payroll (QBOP), @pezza72.

 

To preserve the integrity of historical data, the saved changes are effective from the day after the period end date of the most recent pay run the employee has been included or their start date if there's no finalised pay run.

 

If the changes are still not visible, I recommend troubleshooting your browser to clear the outdated cache that interferes with the information displayed in the program.

 

First, log in to your account using a private browser to access the product with a fresh start. You may use these keyboard shortcuts:

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Shift + N

 

If it works, you may return to your default browser and clear its cache to refresh the page or use a different supported browser.

 

Additionally, you'll want to invite your employees to QuickBooks Workforce so they can access and print their W-2s or payslips online.

 

Keep in touch if you need further help managing employees' pay rates. We'll be happy to lend an extra hand. Stay safe.

P
pezza72Author
November 1, 2024

Thanks @JaeAnnC 

 

So as this should apply from the beginning of the year (as it was entered incorrectly) how do I change this so that it applies since the employee started?  All pay runs (monthly) are finalised up to and including the one at the end of October.

 

But this doesn't affect any pay or hours worked, it simply affects the amount of annual leave that the employee has accrued to date and the updated hours per hour worked rate applies from the start.

 

Or are you saying that it WILL go back to the start after the next pay run has been processed?  If not, how do I make it go back and update?

 

Thanks

Andrew

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