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May 1, 2022 4:23 PM UTC
Question

What do I do if a client won't pay their QB fees to me?

I use QB Online Accountant and one of my clients was insistent that I sign him up to QB via my account when I agreed to do his accounts. I did this but he is refusing to pay the QB fees to me. I have had to pay Intuit to stop my account from being suspended but now I am out of pocket. Has anyone else had this problem? What are my options? Thanks Vicky

1 reply

katherinejoyceO
May 1, 2022 7:01 PM UTC

 

Hi there, @VGG-Accounting. 

 

Thanks for sharing your concerns with us today. This issue is between you and your client. I'd recommend talking to him or her and explain about the situation. 

 

For future reference, here's an article to help you learn about What to do if customers can't pay their invoices online. 

 

Get back to this post if you have other concerns. I'm always around to guide you.