What is happening with payroll service? I have a message pop up but no information?

Hello there, @aannierussell.

As you're encountering a problem with running payroll in your QuickBooks Online Payroll (QBOP), I'll guide you in the right direction to sort this out promptly.

To provide optimal assistance, I will connect you with our specialized Payroll Support Team. They are experts in resolving issues similar to yours and can offer the appropriate solutions to ensure everything operates smoothly. Please follow these steps:

1. Log in to your QuickBooks Online account.
2. Click on the (?) Help button.
3. Choose the Assistant tab to receive assistance from the QB assistant or select the Search tab to type in your question and access Help articles.

Please be aware of our operating hours for QuickBooks Payroll as outlined in this article, so you can contact us at your convenience: Get help with QuickBooks products and services.

To enhance your payroll management, you can read this article on creating and managing payroll reports.: Create and customize your payroll reports.

Let me know if you have any concerns or need guidance relating to running payroll in QuickBooks Online Payroll. We're here to share additional details. Stay safe!