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March 27, 2020
Question

When i click on my employee it says it can't find them

  • March 27, 2020
  • 1 reply
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1 reply

March 27, 2020

Hello trevor11,

 

 

Thanks for joining the QuickBooks Online Community.

 

Can I clarify which version of the payroll you are using - Standard, Advanced, or PaySuite?

 

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