Skip to main content
Mar 27, 2020 2:22 PM UTC
Question

When i click on my employee it says it can't find them

Original commenter did not share additional details

1 reply

Mar 27, 2020 3:22 PM UTC

Hello trevor11,

 

 

Thanks for joining the QuickBooks Online Community.

 

Can I clarify which version of the payroll you are using - Standard, Advanced, or PaySuite?

 

To test this is not a temporary cache issue, please try clearing the cache on your browser or loading QuickBooks in an incognito/private browsing window.