WHEN RUNNING REPORT FOR PFML (PAID FAMILY MEDICAL LEAVE) , WHY DOES THE REPORT COME UP WITH NO INFORMATION ON IT?

Hello there, Astroward1.

To ensure we're on the same page, can you please verify if you're using QuickBooks Online (QBO) UK version? Since it does not have any PFML in payroll. 

However, if you're using the US version of QBO, I recommend checking the set up of your employee and the paychecks created. Since the data showing on the report, depends on the information you've entered. 

If you have any follow up questions, let me know by commenting below. I'm happy to answer it for you. Take care.

Thanks for getting back to us, Astroward1.

Can we please double-check if the setup on the PFML for employees is the same as indicated in this article? or did we manually added the deduction? Also, can you please verify what type of report you run for PFML? We also need to check the date range when running the report.

Once verified, and there is still no information on the report, I'd suggest contacting our phone support team. They can further examine your account and investigate this for you. Here's how:

1. Select Help (?) at the top right.
2. Click Contact Us.
3. Enter PFML report as your concern, then click Let’s talk.
4. Choose either to Start messaging or Get a callback.

Please let me know how this turns out. I want to make sure this is taken care of.