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March 25, 2023
Question

When will the can't connect to camera issue be resolved ?

  • March 25, 2023
  • 1 reply
  • 0 views
It's been over a week at the moment  

1 reply

March 25, 2023

Hi there, dave.

 

I've checked and verified that an investigation is still going on, and our engineering team is currently working on a long-term fix. However, we still don't have a specific time frame for when this issue will be resolved.

 

In the meantime, I recommend contacting our support team to be added to the list of affected users. This way, we can ensure that you receive updates as soon as new information from our engineering team becomes available.

 

You can use this link to our support page to reach them: Contact QuickBooks.

 

I've added this article as a future reference while working with your bills and receipts: Upload your receipts and bills to QuickBooks Online.

 

Keep me posted for any questions or other concerns about QuickBooks-related transactions. I'll be here to lend a helping hand. Take care and have a great day!