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Jul 24, 2024 10:14 AM UTC
Question

Why in Payroll - Pay Run - show HMRC submission not sent but I get an email from HMRC to say Successful Submission?

Its showing on the list of Pay Runs  all the HMRC Submission boxes as a orangey colour (HMRC submission not sent)
HMRC have received it and sent an email to me (Submission Received)

1 reply

Jul 24, 2024 11:39 AM UTC

Hi mark-precisionto Thanks for reaching out to us here on the Community. We are aware of the issue that you're experiencing and our engineers are working towards resolving the issue. We've have added your details to the investigation, created a case in relation to this contact and you'll receive an email from that case if there are any updates or when the issue is resolved.