Why is FPS showing as rejected despite the correct details being entered?

Hi Samuel Lind,

Thanks for joining the Community. I'm here to share a few details about the rejected status and guide you to the right support.

The rejected FPS usually caused by a problem with the Government Gateway credentials. If you've already activated the credentials and entered the ID and password correctly, I recommend reaching out to our Payroll Support Team.

Here's how to get in contact with them:

1. Go to Help.
2. Click on Contact us.
3. Enter your question or concern and click on Let's talk.
4. Choose either Chat or Call us.

From there, one of our payroll specialists will be able to pull up your account and check the rejected status with more tools.

This should point you in the right direction. You've got me here if you have any other concerns. I'll be around. Have a great day.