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April 21, 2020
Question

Why wont my UK payrun update edited details after I've saved them?

  • April 21, 2020
  • 1 reply
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1 reply

April 21, 2020

Welcome to the Community, suerigby2.

 

Let me share some insights about making changes to your pay run in Quickbooks Online. Unlocking your pay run allows you to edit, update and recalculate the values integrated with your chosen pay run. This can be done when your pay run has been finalised.

 

To unlock Pay Run:

 

  1. Click on the required pay run in the Pay Runs screen.
  2. Click on Pay Run Actions, and
  3. then choose Unlock.
  4. In the dialogue that drops down, enter the reason for unlocking the data and click OK.

Once done, you'll have to re-finalise it to make it available in reports and it also allows payslips to be visible to your employee's portal. Finalising a pay run can be done by opening the pay run you wish to finalise, and then clicking the Finalise Pay Run button from the Actions tab.

 

Please let me know how the steps work. I want to make sure this is taken care of.