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November 20, 2023
Solved

Workplace pension contributions for salaries below £850

  • November 20, 2023
  • 1 reply
  • 0 views

Dear all,

 

whenever I run payroll for salaries below £850, QB online removes the option of making pension contributions. However, I do need to make these and want to run this through Payroll. 

 

Why is this option removed for salaries below £850 and why can't I change this?

 

please advise on how to adjust this. I need to make contributions independent of the salary amount. Thank you

 

 

Best answer by HistP2605

Okay I will check with the pension provider and call the QB helpline. I will post the result here.

Thank you!


okay, so this option is only available with "Payroll advanced" via salary sacrifice. 

1 reply

November 20, 2023

Hello HistP2605, thanks for posting on the Community page, Is the thresholds on in the pension settings if it is then it needs to be removed as the thresholds will stop the pension from being removed. This article has more information and has a chart with the different earning levels. Also, You will need to check with the pension provider if the thresholds needs to be on or not. 

HistP2605Author
November 20, 2023

Hello Ashleigh1, thank you for your reply. The setting "Use threshold" is set at "No" and always was. 

 

So far the issue is not the pension provider (Pension Bee), but QB online.

 

Would you have any further suggestions?

 

Thank you again

November 20, 2023

Hello HistP2605, is the pension set up as relief at source or net pay arrangement?