Hi what is happening with Quickbooks? Have had the green circle for 2 days now

Hi jessica16,

Welcome to QBCommunity!

Sorry to hear that you're experiencing the green circle.

I would recommend running QuickBooks on Google Chrome. If you're still experiencing this error on Google Chrome, try these troubleshooting steps:

1. Clear your browser cookies and cache: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
2. Try and open QuickBooks in an Incognito window (Ctrl + Shift + N).
3. Ensure Google Chrome is on the latest version.

If the green circle persists, contact our Customer Success Team so we can do some further troubleshooting: https://quickbooks.intuit.com/au/contact/

Bonny