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swillingtontc
August 9, 2022
Question

Have been submitting VAT using MTD for years but now it says it cant connect.

  • August 9, 2022
  • 1 reply
  • 0 views

Suddenly I cant connect to HMRC MTD.

I have checked all the settings in QB and all appears to be correct.

I have been submitting vat using MTD for a year or two so this doesn't make any sense.

Anyone else have this problem?

1 reply

A
Ashleigh1
August 9, 2022

Hello Swillingtontc, 

 

Welcome to the Community page, 

 

Have you logged into your gateway to see if you need to do the 18 month reauthorization, HMRC did have issues this morning as well which could of affected it as well. 

A
Amanda Peberdy
August 11, 2022

I am having exactly the same issue - been filing for over 2 years and now won't connect. Following the guidelines I have disconnected our HMRC account and then reconnected but it still isn't working. Period dates and VAT Reg No are correct. What should I do next?

G
GeorgiaC
August 11, 2022

Hi Amanda, thanks for joining this thread - do you receive any specific prompt when selecting the 'take action' button on your VAT dashboard in QuickBooks? Please also check that  you're able to log into your VAT account with HMRC using the same credentials entered in QB (QB will accept both PAYE and VAT details here, but only VAT details will connect to the MTD account). 

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