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Saferem
October 4, 2020
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How do I unfile a VAT return that hasn't been submitted to HMRC on QB Desktop 2020

  • October 4, 2020
  • 1 reply
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I was having problems trying to submit my latest VAT return, getting the error message about the body tags not being correct or something like that.

 

I have been filing online for years so I do not know what the issue was with this attempt.

 

Anyway, after a few attempts and getting the same outcome I stupidly selected the option to file a paper return. After hitting this option I then had the realisation that this isn't possible anymore... (I don't know why you have the option to do this).

 

Is there a way to unfile this in QB Desktop 2020 so that I can try to file it correctly again?

Best answer by Saferem

@MaryLandT 

 

I've managed to delete the previous attempt so thank you for that.

 

Trying to file again I go VAT - File VAT - File VAT MTD ( I may not have chose this option the last time as I am now getting a different message) Then I get the error message "Please check the VAT registration number and try login again."

 

I have checked the VAT number and it is correct - I am using no letters, just the VAT number. Like I said before, I have been filing VAT online with QBO for years and no details have changed.

 

Any idea what could be wrong or do I need to get in touch with Customer Care Support?

 

Thanks


@MaryLandT 

 

It looks like I've found the problem. I was sure that I had signed up for MTD a while ago but thought I would double check. When I logged in to check with HMRC it stated the company was signed up but under a different user ID. We have different IDs for different sections of HMRC and it looks like the MTD was signed up under the incorrect one so the details I was using were incorrect. I managed (through process of elimination) which ID the MTD has been set up under and have now changed the details in QBO.

 

I have now filed the VAT correctly.

 

Thanks for your help with this.

1 reply

MaryLandT
MaryLandT
October 4, 2020

I'm here to help unfile the VAT return in QuickBooks Desktop (QBDT), Saferem.

 

You'll want to delete the journal entry through the VAT Control account. This way you can start again with your return. 

 

Let me provide the steps:

 

  1. Go to Lists, then Chart of Accounts.
  2. Locate the VAT Control account and open to.
  3. Find the journal entry for the return you've submitted and delete it.

To re-submit your VAT, check out this page for detailed steps: How to submit a VAT return to HMRC - MTD for QuickBooks Desktop.

 

Let me know if there's anything else you need about your return. I'm always right here anytime to help.

    S
    SaferemAuthor
    October 5, 2020

    Thanks @MaryLandT , I'll give this a go and let you know how I get on.

     

    Do you know what could be causing the body tag error in the first place? I have been filing online for years.

    MaryLandT
    MaryLandT
    October 5, 2020

    Thanks for getting back to me, Saferem.

     

    The body tag error you are receiving is normally due to HMRC not expecting the filing type to be submitted. Can I please confirm the step by step process which you are using to submit to HMRC.

     

    On the other hand, you'll need to make sure that you're filing details are the same as your schedule in your gateway account. This is to prevent from getting any error messages.

     

    If they're the same, I'd suggest reaching out to our Customer Care Support. They can start a screen-sharing session and check this further. 

     

    I'll keep this post while waiting for your response.

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