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R
RCLtd
June 4, 2024
Question

issue with hmrc mtd connection

  • June 4, 2024
  • 1 reply
  • 0 views

i have been trying to file VAT return from several quaters but always end up getting 'we cant connect to hmrc' error, wait for 72 hours, contact hmrc ...i have lost hopes!! i spent several hours waiting on hmrc phone line but no luck. Can quick books please help resolve this! i have missed VAT deadlines and faced fines ! .. i use some excel based software to file VAT return as quickbooks not working for me!!

 

1 reply

R
RoseJillB
June 4, 2024

I can sense the urgency of rectifying the connection between QuickBooks Online (QBO) and HRMC, @RCLtd. Please know that the effort you've exerted in communicating with the agency is much appreciated. 

 

On this occasion, I suggest reaching out to our QuickBooks Support after contacting the agency. They can thoroughly examine your account settings and conduct additional investigations to facilitate the connection between HMRC and QuickBooks. Here's how:

 

  1. Sign in to your QuickBooks Online account.
  2. Click the Help button.
  3. In the QuickBooks Assistance chat box, select Talk to a Human or tap the Contact Us button at the bottom.
  4. Then, type in your reason for contacting us in the What can we help you with? Box and click Continue.
  5. From there, choose a way to connect with us: Chat with us, get a Callback, or call our support line directly by getting our Phone number.

 

Additionally, refer to this article for other options when contacting them. You can also scroll down to the bottom to see their phone number, support schedule, and hours to contact them at the time of your convenience: QuickBooks Online Support.

 

Keep in touch if you have more questions about filing taxes. I’ll be around the Community to lend a hand. Take care!

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