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A
Anonymous
April 12, 2019
Solved

MTD Error Message - please check your VAT reg no

  • April 12, 2019
  • 4 replies
  • 0 views

Hi

 

I've been trying to file for the first time with the new system. I've logged in with our new gateway details (we had to re-register) and tried to file. I keep getting the error messages below:

 

"Please check your VAT registration number"  then "Please check the VAT registration number and try login again"

 

I've tried our VAT number with and without the GB, with spaces and without but nothing seems to work. 

 

Has anyone else had this issue and resolved it please?

 

Thanks

 

Louise

Best answer by

Hi Talia

 

Thanks for the reply. 

 

Yes it is. We only have one VAT registration number which has been set up in QuickBooks for years as we have been filing online for a long time. 

 

Thanks

 

Louise

4 replies

T
TaliaI
April 12, 2019

Hello Louise,

 

Is the VAT registration number within your QuickBooks the same as the one related to the gateway account you have linked to MTD?

 

Thanks,

 

Talia

A
Anonymous
Answer
April 12, 2019

Hi Talia

 

Thanks for the reply. 

 

Yes it is. We only have one VAT registration number which has been set up in QuickBooks for years as we have been filing online for a long time. 

 

Thanks

 

Louise

T
TaliaI
April 12, 2019

Could you also confirm that you have received the confirmation email from HMRC to say you are connected to MTD?

 

Thanks,

 

Talia

W
Whambam32
April 15, 2019

How is this solved? You haven't answered the question

E
EdwardR
April 15, 2019

Hello Whambam23,

 

It looks like the solution may have been accepted by mistake for this question as we are waiting for further details to advise further.

 

Thanks

F
fionanet
April 18, 2019

I get the same error message. I have only just registered with HMRC for MTD and haven't yet received confirmation from them.

 

I am trying to submit the VAT return for the period ending 31st March 2019, a period for which there was no MTD requirement. However, I am being taken through the new interface and I assume Quickbooks is trying to make an MTD submission and failing the validation.

 

Is there a way to make a non-MTD VAT submission for this final non-MTD period?

 

 

 

V
Vicki15
September 23, 2019

We file monthly VAt returns so have been using MTD for several months - mostly successfully!

 

I have just gone to complete the August VAT return and have been greated with this error message.

 

I have tried cancelling my authority and re-authorising - this hasn't helped.  Message still appears when I try to 'File MTD'

 

Please help.

 

 

 

P
payment after leaving
September 23, 2019


Hi Vicki15

 

The reason you are unable t submit the VAT return is due to HMRC carrying out maintenance until approximately 4pm today.

    T
    Tinkerg
    September 23, 2019

    Would have been nice if HMRC had put such info on their website , or even better when I contacted their helpdesk for them to tell me.

    Wasted hours on this now

    S
    SueP2
    November 16, 2020

    I am having the same problem.  I have been submitting my VAT returns online for months now and this problem has just occured.  I have the desktop version.  I have installed the latest updates since my last vat submission.

     

    Help please!!!!

    A
    Ashleigh1
    November 16, 2020

    Hello SueP2, 

     

    Thanks for posting on this thread, 

     

    Currently, HMRC are down until 5pm. so you will need to submit your submissions after 5pm or tomorrow. 

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