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G
gccta
October 24, 2023
Question

Setting up MTD

  • October 24, 2023
  • 1 reply
  • 0 views

Client has registered for VAT. In QuickBooks Online I click on Set Up VAT button. This leads to a page entitled Tell us about your VAT. The first question is When do you need to start calculating your VAT from? Underneath is a box with "VAT period start month" and a drop down arrow. This is greyed out and nothing happens when I click in this box. 

 

I cannot proceed to the next page unless this section is completed.

 

What do I do now?

1 reply

G
gcctaAuthor
October 24, 2023

Further to my question, I switched to Business View which unlocked this feature. The problem is now solved.

A
Ashleigh1
October 24, 2023

Hello Gccta, thanks for reaching out to us on the Community page, that is great to hear you have managed to resolve your issue, thanks for letting us know. 

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