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gccta
Oct 24, 2023 2:57 PM UTC
Question

Setting up MTD

Client has registered for VAT. In QuickBooks Online I click on Set Up VAT button. This leads to a page entitled Tell us about your VAT. The first question is When do you need to start calculating your VAT from? Underneath is a box with "VAT period start month" and a drop down arrow. This is greyed out and nothing happens when I click in this box. 

 

I cannot proceed to the next page unless this section is completed.

 

What do I do now?

2 replies

gcctaAuthor
Oct 24, 2023 3:35 PM UTC

Further to my question, I switched to Business View which unlocked this feature. The problem is now solved.

Ashleigh1
Oct 24, 2023 4:54 PM UTC

Hello Gccta, thanks for reaching out to us on the Community page, that is great to hear you have managed to resolve your issue, thanks for letting us know. 

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