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Helen81
Jun 23, 2021 9:30 AM UTC
Solved

Stay connected to HMRC Reconnect with HMRC

I keep getting the message

 

Stay connected to HMRC Reconnect with HMRC to carry on tracking your tax deadlines and submitting digital VAT returns.

 

Every time i connect and grant authority it does not work.

Ashleigh1Answer
Jun 23, 2021 12:39 PM UTC

Hello Helen81, 

 

Welcome to the Community page, 

 

So to resolve this error, the MA-(Master Admin) of the account will need to go into the account and settings section>advanced and turn MTD off there and then re auth the connection and re connect it up this should then stop the message come keep coming up for you. 

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4 replies

Ashleigh1Answer
Jun 23, 2021 12:39 PM UTC

Hello Helen81, 

 

Welcome to the Community page, 

 

So to resolve this error, the MA-(Master Admin) of the account will need to go into the account and settings section>advanced and turn MTD off there and then re auth the connection and re connect it up this should then stop the message come keep coming up for you. 

Helen81Author
Jun 23, 2021 1:08 PM UTC

That has worked, thank you for your help

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