VAT Account not connecting.

It's good to see new members here in the Community space, @huskywines. Let me help you with your VAT account in QuickBooks Online.

The possible reason why your VAT account wasn't connected is due to using old MTD credentials.

After changing your email address with HMRC, you'll receive an email containing your MTD credential, which you can use when setting up your MTD in QuickBooks Online.

If you haven't received an email, please check your spam/junk folder. If you've been waiting more than 72 hours, I recommend contacting the HMRC.

But if you received the email from HMRC, you can reconnect the MTD in QBO using the credentials they sent to you.

Additionally, I'm also adding these helpful resources that you can check in case you're ready to make liability payments:

• Submit a VAT return to HMRC using MTD in QuickBooks Online.
• File your VAT return and record tax payments in QuickBooks Online.

I encourage you to comment below if you have any more questions or need additional assistance with connecting your VAT in QBO. I am here to support you at every step.