Can someone tell me how I change the format of the Statement template as it is printing too high and cuts off the business name?

Hi suesoufis, 

The Statements are based on the Standard (Master) template which can be edited using the below steps: 

1. From within your QuickBooks Online file select the Settings icon

2. Select Custom Form Styles

3. Locate the Standard (Master) template and select Edit

4. From here you will see the options to edit the Design and Content of the template. 

As this is an in-built template within QuickBooks Online the Header should default to the correct margins. You can confirm this by selecting Preview PDF. 

If the template does not preview correctly, or if you have any questions regarding the Custom Form Styles, you are welcome to contact one of our experts. 

If all of these settings appear to be correct then I'd recommend checking your Page Setup in your Printer Settings. 

You can get in contact with one of our support representatives by phoning 1800 046 038. Our line is open 8:30am - 6:30pm AEST Mon - Fri.

Alternatively, if you would like a call-back from a representative or talk to us via Messaging, follow the steps below:

1. Sign in to your QuickBooks Online company.
2. Select Help (?) at the top right.
3. Select Contact us.
4. Enter a brief description of the issue, then select Next.
5. Select Start a Chat or Get a Callback to connect to a live support team representative.

I hope this helps! 

Rebecca