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March 24, 2020
Question

Can you undo a deleted invoice?

  • March 24, 2020
  • 1 reply
  • 0 views
can you reinstate a deleted invoice

1 reply

christine_w
March 24, 2020

Hi bridgensrestorat-

 

We can't restore a deleted transaction but we can recreate it based on details in the Audit Log. See below or read more here: Use the audit log to re-enter deleted transactions

  1. Select Settings ⚙️.
  2. Select Audit Log.
  3. From the Filter ▼ drop-down menu, select the appropriate user, date, and event(s).
  4. Select Apply.
  5. Locate the deleted transaction. (Tip: To easily find deleted transactions, use the browser search Ctrl + F and type "deleted").
  6. Under the History column, select View.
  7. All the information needed for the transaction can be found under the Event column.
  8. Using the information from the Audit log, you can re-enter the transaction with its original transaction date.

Reply here with any questions you might have. 

 

-Christine