Skip to main content
July 27, 2019
Question

Cant see in my emails the quotes that i have sent. need to check what i wrote to the customer! thanks

  • July 27, 2019
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

July 27, 2019

I can provide information on how to view a sent email in QuickBooks Online (QBO), richardiford.

 

In QBO, there is no sent email section like you can see on Gmail or Yahoo. To be able to view the quotes that you've sent, here's what you'll need to do:

  1. Click the Gear icon at the top.
  2. Under Tools column, select Audit Log.
  3. Click the Filter drop-down,then select User, Date and Events
  4. Click Apply.
  5. Under EVENT column, look for Emailed Quote transaction.
  6. Click on the View link under the HISTORY column.
  7. Click the Show all option at the right corner to view more details.

To learn more about the Audit Log feature, you can check this article: Learn about the audit log.

 

For future reference, you may find below articles helpful:

It's my priority that you're able to view sent emails, so please feel free to let me know how it goes. Hope you have a wonderful day ahead.