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May 5, 2020
Question

Error loading transaction cant do an invoice?

  • May 5, 2020
  • 1 reply
  • 0 views
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1 reply

May 5, 2020

Hi there, kimscleantidy

 

The Error loading transaction when creating an invoice has recently been reported as an ongoing issue. Our Product engineers are now working to fix this as soon as possible.

 

I suggest contacting our QuickBooks Support team, so they can add you to our notification list. This will help our engineers determine the number of affected users. You'll also receive an update through email once this has been resolved.

 

Here's how to contact them:

 

1. Open your QuickBooks Account.

2. At the top right, click the Help icon.

3. Click Contact Us.

4. Under What can we help you with?, enter your concern about creating an invoice.

5. Click Let's Talk.

6. You'll be routed into the Choose a way to connect with us page.

 

  • Start a chat with a support expert.
  • Get a callback from the next available expert.
  • Ask the community to get help from businesses like yours.

 

7. Select how you want to contact them and fill in the information.

 

Please check this article to see different ways on how you can send invoices to your customers in QuickBooks Online: Send an invoice.

 

If you have any additional questions or require further clarification about your creating an invoice, let me know by leaving a comment below. Have a great rest of the day.