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March 14, 2021
Question

GST is not applying on some invoices even though it has been set up

  • March 14, 2021
  • 1 reply
  • 0 views

On certain invoices, GST (10%) has been selected but is not applying to the total amount creating errors. Can you please assist. 

1 reply

Zac Product Champion
March 15, 2021

Hi Inservio, 

 

Thank you for reaching out and welcome to our community!

 

So that we can better assist you with this, I would encourage you to get in touch with our support team so we can take a better look with you via a SmartLook (screen share) session. Please find their contact detail in the link below:

 

https://help.quickbooks.intuit.com/en_AU/contact

 

Thank you and please let us know if you require any additional assistance.