Has there been any changes in QBO, as I can no longer match a sales receipt to a bank deposit. This is recent up to a week or so ago always been able to perform this task

Hi johnaloveridge,

Thanks for posting in the Community!

Let's check the following details on your sales receipt and bank deposit making sure the information has the same details and is correct to be able to match them.

If you're unable to match the transaction, here are a few reasons why:

• The original transaction is a closed transaction (Expense, Sales Receipt, Payments, Deposit) with a different amount. The transaction may need recreating as an Invoice or Bill.
• The Bank the transaction is posting to is different.
• The Dates are out by more than 30 days, you'll need to use the Find match option.
• The Currency of either of the transaction is not in home currency.
• The transaction has already been matched to something else
• The transaction has been reconciled. In this case Excluding the transaction is usually the best option.
• Or that the account has been set up incorrectly as a credit card when it's a bank or vice versa.

You can also check this link to learn more about Categorise and matching online bank transactions in QuickBooks Online.

If the issue persists, I'd recommend checking in with our Customer Care Team to further check your transaction on file.

Post again in the Community if you have more questions. I'll be around to help you!