Hello 'Community'. My name is Anne.Whenever I change a customer's name in Banking, almost all of the following Customer names change to that 'changed name',?

Hi green-gables1948,

Thanks for posting in the Community! We can disable an option on your banking settings so that the customer name will not be changed.

Here's how:

1. Go to Bookkeeping, select Transactions and then Bank transactions (or select Banking).
2. Click on the small gear icon and untick Enable suggested categorisation.

Once done, you can try to categorise a transaction to see if it works well on your end.

For more detailed information, you can check this article: Categorise and match online bank transactions in QuickBooks Online.

Feel free to drop a comment below if you need any help. Have a nice day!