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April 3, 2020
Question

Hi. I accidentally marked an invoice as paid. how do I remove the payment?

  • April 3, 2020
  • 1 reply
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1 reply

April 3, 2020

Hi ben64,

 

 

Thanks for reaching out. You can remove the payment by following these steps:

 

  1. Select the Sales menu, then Customers
  2. Select the customer's name and locate the payment in the Transaction List. You can Filter by 'money received' if required
  3. Click on the payment to expand the details. At the bottom of the page, select More, then Delete
  4. This removes the payment and marks the invoice as open again

 

Please feel free to reply if you have further questions, I'm here to help.

 

-Kass