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July 27, 2020
Question

Hi. Im using Receipt Snap. 1) How can I enter a receipt as a Refund/Credit instead of an expense? 2) How can I split the cost to different expense fields?

  • July 27, 2020
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1 reply

July 27, 2020

Hi info1191,

 

The Receipt Snap feature in QuickBooks Online is used to capture and categorise expense receipts and bills. If you need to record a refund/credit from a supplier, you can instead refer here for handling supplier credits and refunds. The ability to split the amounts into different expense categories is not currently supported when using the Receipt Snap feature. Instead, if you want to record an expense with two or more lines split between categories you can do so from the Banking tab directly when the expense comes through your feed. At the same time, you can upload the receipt to the expense if you would like to attach a copy of it:

 

  1. Go to your Banking tab and click on the transaction, then Split (or Split Transaction).
  2. Enter in the categories, amounts and so on as needed. 
  3. Select Add attachment and upload the picture of the receipt, then select Save and add (or Apply and accept).

 

-Kass