Hi, when I now create a new invoice the status automatically shows as PAID this only started to occur since yesterday, how can I fix this please ?

Hi zora-transport!

There is an automation setting in QuickBooks called Automatically apply credits. This applies the available credits of the customer to their next invoice. I'm happy to share the steps to turn it off.

1. Click on the Gear icon and choose Accounts and Settings.
2. Go to Advanced and click the Automation section.
3. Remove the check mark in the Automatically apply credits checkbox.
4. Click Save and click Done.

After changing the settings, you can un-apply the payment from the invoice. Just open it and click the 1 payment text in blue under PAID and click the payment date. Then, deselect the invoice on the Receive payment page as shown below.

There you go. If you have other questions about the status of your transactions, please feel free to go back to this thread.