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June 30, 2021
Question

How do a fix any overpayment to a supplier? I paid the amount twice, the overpayment is sitting in bank feeds. They refunded the amount less an invoice that was current.

  • June 30, 2021
  • 1 reply
  • 0 views
Overpayment was $4000.00, they refunded $3896.93 as there was an invoice for $103.07.

1 reply

July 1, 2021

Hi office251,

 

Thanks for your question and welcome to the community!

 

If the overpayment is still in For Review, you can add it under Accounts Payable (Out of Scope of GST) and choose the supplier name.

 

Then create a Bank Deposit for $3,896.93 under Accounts Payable choose the supplier under Received from.

 

You can then match the Bank Deposit to the money received in For Review.

 

For the current Bill, just open it and click Make payment > tick the Deposit, Bill, and the credit of $4000 at the bottom to close them all.

 

I hope these instructions help you out!

 

Reach back out to us if you needed further assistance.

 

Kristian.