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February 18, 2022
Question

How do I add a visa debit card that does not have a bank feed linked with QB?

  • February 18, 2022
  • 1 reply
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Can I add a visa debit card to QB that does not have a bank feed

1 reply

LieraMarie_A
February 18, 2022

Hi there, @info1777. I'll help you connect your bank to QuickBooks Online.

 

To clarify, did you try searching for your bank's name in QuickBooks? If you can't find your bank when you search, check the following:

  • Verify the spelling. Make sure the spelling is exactly as it appears on your bank's website.
  • Use very specific names to search for your bank. If you still can't find anything, try broader names like "Citi."
  • Enter your bank's URL into the search. For example, search for "hsbc.com" for HSBC.

 

If you have tried all the options matching your bank's name and still can't connect, I suggest requesting support from your bank. Please follow the steps below.

 

  1. Go to the Banking menu.
  2. Select Add account.
  3. Search for the name of your financial institution. If QuickBooks is unable to find your bank, you will get the message, "Hmm, we can’t find [name of the bank you entered] in our list of supported banks," and you will be presented with helpful tips to try and locate your bank account.
  4. If you’re still unable to find your bank, select Request support for your bank.
  5. Enter your bank's web address (URL) in the field provided, then select Request.

 

For additional information, you can check out this article: Find your bank or credit card account.

 

I've also added a link that you can read and learn how to review bank transactions after you download them into QBO.  Match and categorise bank transactions.

 

Please keep in touch with me here for all of your QBO needs. I'll always have your back. Thanks for coming to the Community and take care.