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March 14, 2023
Question

How to set senders email address shown instead of quick books address for recipients?

  • March 14, 2023
  • 1 reply
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1 reply

LieraMarie_A
March 14, 2023

Hey there, @info-renovationg.

 

Welcome to the Community! I'm here to share some steps for you to get around this.

 

Do you have a Gmail? QuickBooks uses default address as recipient. However, you can set up QuickBooks Online to send invoices from your Gmail address. I'll show you how to set it up in no time.

 

  1. Create an invoice or open an existing one.
  2. Once you fill out the necessary fields, select Save and send to open the preview window.
  3. Above the customer’s email, select the From dropdown.
  4. Choose Add Gmail address, then Connect Google account.

  5. Enter your Gmail address in the sign in window, then select Next. If your computer remembers your Gmail, select the email you want to use. Then, Allow and you're good to go.
  6. Enter your Gmail password, then select Next.
  7. Select Allow. Then you're ready to send invoices.

 

Note that it won’t change any of your sales form settings, like email. This article provides the steps on how to update the email that appears on your sales forms: Customer-facing email address.

 

We hope to add more email providers in the future. I encourage you to add your vote for this one by sending a feature request in the Feedback section within QuickBooks. Our product development team reviews all the feedback we receive to ensure we’re meeting the needs of our customers.

 

Here's how:

 

  1. Select the Gear icon at the top, then Feedback.
  2. Enter your comments or product suggestions then select Next.
  3. You'll be provided a list of suggested Help articles related to your comment. You can read through them or select Skip and send message.
  4. From the drop-down, choose the appropriate category, then select Send message.

 

Feel free to leave a comment below if you have any other QuickBooks concerns. We are always available to help. Have a great rest of your day.