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June 2, 2022
Question

I am trying to export customer data to excel but the file is corrupt and does puts all dollar values as zero.

  • June 2, 2022
  • 1 reply
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1 reply

JessT
June 2, 2022

G'day, tholden108!

 

Welcome, and thank you for reaching out to us in the Community!

 

Exported reports or data to Excel are in a protected view, causing zero amounts. You'll want to click on Enable Editing to reveal the values. 

 

 

You can also check about customising reports, so you'll be guided on how to filter the data you only need before exporting it to Excel.

 

Please don't hesitate to reach back out if you have other concerns with your reports. I'm just around to continue to help.